All your questions about AD99, answered right here

No, each person is only allowed one account. Creating multiple accounts violates AD99's terms and may result in permanent suspension. Enjoy all the benefits with a single account.

On the login page Go to the login page and click "Forgot Password?". Enter your registered mobile number or email address. You can set a new password through OTP verification. If you still have trouble, contact our support team.

You must be 18 years of age or older to play at AD99. We are committed to responsible gaming and do not approve accounts for minors. For more details, Responsible Gaming Read the page.

We support Bangladesh's most popular mobile banking services — bKash, Nagad, and Rocket. You can also deposit via bank transfer or cryptocurrency. All methods are fast and secure.

The minimum deposit at AD99 is just BDT 500, applicable to all members, new and existing. Start small and build your experience at your own pace — AD99 welcomes players of every budget.

Deposits via bKash, Nagad, and Rocket are usually credited to your AD99 account within 5–15 minutes. Bank transfers may take a little longer. If you run into any issues, contact support with your payment slip.

Log in to your AD99 account, go to the Withdrawal section, and select your preferred payment method. Enter the amount and confirm. Funds are typically transferred to your mobile banking number within 12–24 hours.

The minimum withdrawal amount at AD99 is BDT 500. Before submitting a withdrawal request, make sure your account KYC verification is complete — unverified accounts may experience delays in processing.

If a withdrawal is cancelled, the funds are usually returned to your AD99 wallet. Common reasons include an incorrect mobile number, incomplete verification, or unmet bonus wagering requirements. Contact our support team with a description of the issue and they'll resolve it promptly.

As a new member, Register and make your first deposit, the welcome bonus will be automatically credited to your account. To learn about the bonus amount and terms, Promotions Visit the page.

Bonus funds cannot be withdrawn directly. Every bonus comes with a wagering requirement — meaning you need to place bets totalling a set multiple of the bonus amount. Once the requirement is met, any winnings from the bonus become withdrawable. Full terms and conditions Terms and Conditions is on the page.

Share your referral link with friends. When a friend signs up and makes their first deposit using your link, both of you will receive a bonus. The more you refer, the more you earn.

at AD99 Live Casino, Slot Games, Sports Betting, Bingo including hundreds of games available. We are partnered with the world's top game providers, so the quality is truly top-tier.

Download the official AD99 app directly from our Download Page Separate versions are available for Android and iOS. We strongly recommend against downloading from third-party sources — use only the official page for your security.

AD99 features auto-save and game resume, so if your connection drops, you can pick up right where you left off. For live games, your round will be counted as long as you reconnect before it ends. If you're unsure about any session, contact our support team.