1 What Is Responsible Gaming and Why It Matters
Responsible gaming means enjoying online gaming or betting as a form of entertainment — not as an escape from life's problems, and not as a primary source of income. At AD99, we believe gaming is at its best when you are fully in control: of your time, your money, and your emotions.
Online gaming is growing rapidly in Bangladesh. With smartphones widely available and mobile banking on the rise, millions of people now enjoy Live Casino, Sports Betting, and slots from home. But that ease of access comes with real risks. That's why responsible gaming has been a core priority for ad99 from day one.
Responsible gaming matters not just for you, but for your family too. Uncontrolled gaming can damage relationships, financial stability, and mental health. AD99 understands this reality and has built features into its platform to help keep you on the right path.
Keep in Mind: Online gaming and betting always carry financial risk. Winning is never guaranteed. Never bet money you cannot afford to lose.
2 Signs of Problematic Gaming
Many people do not realize when their gaming habits are becoming a problem. Watch out for the signs below — they may indicate problematic gaming:
- Chasing losses by placing bigger bets to recover lost money
- Trying to stop gaming but failing repeatedly
- Hiding your gaming from family or friends
- Neglecting work, studies, or family responsibilities because of gaming
- Feeling restless, irritable, or anxious when not gaming
- Gaming with borrowed money or household funds
- Lying or keeping secrets about gaming
- Gaming becoming the main source of happiness in your life
If you notice more than two of the above signs in yourself, contact AD99 support immediately or use the self-exclusion feature. Taking action early is always the best decision.
3 Self-Assessment Questionnaire
Be honest with yourself. A "yes" to any question is a warning sign. If you answer "yes" to more than three, please seek help.
If you answered "No" to all questions, you are in a safe place right now. Stay vigilant and check in with yourself regularly.
4 How to Set Limits on AD99
You can easily set your gaming limits in your account settings. Follow the steps below:
Log in to your account
Log in to AD99 and click on the profile icon. From there, go to the "Responsible Gaming" menu.
Choose Your Limit Type
Choose from a deposit limit, loss limit, or session time limit — whichever you need. You can also have multiple limits active at the same time.
Set Limits on Amount & Time
Set a specific amount or time limit for any period — daily, weekly, or monthly.
Confirm
Once confirmed, a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period — but you can lower it at any time.
Review regularly
Review your gaming history and limits once a month. Adjust them lower if needed.
5 AD99 Protection Tools
AD99 offers several powerful tools to help you game responsibly. Each one is designed to keep you in control of your experience.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount in advance. Once the limit is reached, AD99 will automatically stop accepting further deposits.
Betting Limits
Set a cap on individual bets or total wagers within a set period. This is the most effective way to prevent overbetting.
Session Timer
Track how long you have been playing. After a set time, you will receive an automatic alert or your session will end.
Cooling-Off
Take a temporary break from 1 to 30 days. Your account will not be active during this period.
Self-Exclusion
Permanently close your account for anywhere from 6 months to indefinitely. Reopening is not possible while Self-Exclusion is active.
Gaming History
View a full report of your time and money spent. Analyse your own habits.
6 Practical Tips for Safe Gaming
Using tools alone is not enough for responsible gaming — building conscious habits matters too. AD99's advice:
- Set Your Budget First: Decide in advance how much you will spend on gaming each week or month, and stick to it strictly.
- Treat It as Entertainment: Do not think of gaming as a way to earn money. Treat it as an entertainment expense, just like going to the cinema or a restaurant.
- Don't bet on emotion: Never place bets when you are angry, frustrated, or under the influence of alcohol. Sound decision-making is harder in those states.
- Take regular breaks: Take at least a 10-minute break every hour. Get up, walk around, drink some water, and stretch.
- Stop when you are ahead: After a big win, resist the urge to bet more on the back of that excitement.
- Let Your Family Know: Talk openly with your family about your gaming habits. There is no need to hide it.
- Keep other hobbies: Keep up other hobbies and entertainment outside of gaming so that your life does not revolve solely around it.
- Stand Firm When You Lose: Accept your losses and move on. Don't risk losing even more by chasing "just one more" bet.
AD99's Core Principles: Responsible gaming does not mean less fun. Playing within the right limits actually makes gaming more enjoyable, because you can play free from stress.
7 Protection of Minors
AD99 strictly enforces an 18+ policy. Keeping minors away from gaming is one of our most important responsibilities.
- Age verification is mandatory at registration. Identity must be confirmed with a national ID card or passport.
- Additional verification may be requested on any account deemed suspicious, at any time.
- If a parent believes their child is using ad99, contact our support team immediately — we will act quickly.
- Use a password manager or PIN lock on shared devices to prevent children from accessing your account.
Use of ad99 by anyone under 18 is strictly prohibited. Accounts registered with false information will be permanently closed and all balances forfeited.
8 FAQ
Answers to the most frequently asked questions about responsible gaming: